Privacy policy

Last updated: October 2025

1. Who We Are

This website is operated by Bartlett Consulting and Integration Limited trading as BCi Digital (“we”, “our”, “us”), a company registered in England and Wales.

Registered address: Unit 4, The Mill, Weevil Lane, Gosport, Hampshire, PO12 1AX, United Kingdom.
Website: https://www.bcidigital.com
Email: info@bcidigital.com

We are the data controller for the personal data processed through this website. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

2. The Laws That Apply

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as well as the Privacy and Electronic Communications Regulations (PECR) covering the use of cookies and electronic marketing.

3. What Personal Data We Collect

We may collect and process the following types of personal data:

Contact details: your name, email address, phone number, and company name when you contact us via forms, email, or phone.
Marketing preferences: subscription status and email engagement when you sign up for our newsletter.
Website usage data: pages visited, time spent, browser type, and device information gathered via analytics cookies.
Technical information: IP address (anonymised), session data, and other browser-provided data needed to serve the website securely.

We do not collect sensitive personal data through this website.

4. How We Use Your Data

We use your personal data only when we have a valid legal basis to do so:

To respond to enquiries — based on our legitimate interest in providig information and support.
To send newsletters and updates — based on your explicit consent.
To analyse website usage — based on your consent to analytics cookies.
To perform contractual or pre-contractual obligations — where necessary to deliver our services.
To ensure website security and proper functioning — based on our legitimate interest.

We do not sell or rent your personal data to third parties.

5. How Long We Keep Your Data

We keep your personal data only as long as necessary for the purposes it was collected:

Contact/enquiry data: up to 12 months after your last interaction
Newsletter subscriber data: retained until you unsubscribe
Analytics data: retained according to the provider’s policy (e.g. up to 26 months in Google Analytics)

After these periods, data is securely deleted or anonymised.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and to understand how visitors use our site.When you first visit, you’ll be asked to accept or decline non-essential cookies. You can change your preferences at any time through our cookie preferences tool.

Types of cookies we use:

Essential cookies: Required for core website functionality.
Analytics cookies: Help us understand how visitors interact with our site (e.g. Google Analytics 4).
Marketing cookies: Used only if you subscribe or consent to marketing communications.

You can also manage cookies in your browser settings.

7. Email Marketing

If you subscribe to updates from us, we will send you occasional updates about our products, services and events.

We use Mailchimp as our email marketing service provider. Your personal data (such as your name, email address, and engagement statistics) is securely processed and stored by Mailchimp. Mailchimp is operated by The Rocket Science Group LLC, headquartered in the United States. Your information may therefore be transferred outside the UK. Mailchimp safeguards these transfers using the UK Extension to the EU–U.S. Data Privacy Framework and, where necessary, Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO). Mailchimp acts as our data processor, and we remain the data controller for your information. You can read Mailchimp’s privacy policy here: https://mailchimp.com/legal/privacy/

Your details are used only to deliver our marketing messages and are never sold or shared with other organisations.You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us at info@bcidigital.com.

8. Contact Forms and Enquiries

When you contact us through a form or email:

The information you provide is used only to respond to your enquiry.
It is stored securely and accessible only to relevant BCi Digital staff.
We may keep a copy for up to 12 months to track enquiries or maintain business records.

We do not add you to any mailing list unless you explicitly consent.

9. Third-Party Links and Content

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies before providing personal information.

10. Social Media

We maintain official profiles on social media platforms (such as LinkedIn and YouTube).
If you engage with us there:

The platform’s own privacy policy applies.
We do not control or access your personal data on those platforms beyond what is publicly available or you choose to share with us.

We will never ask for your password or sensitive information through social media.

11. Security of Your Data

We use appropriate technical and organisational measures to protect personal data, including:

Encryption of data in transit and at rest
Regular review of security and access controls
Restricted access to authorised personnel only

While we take all reasonable precautions, no system can be completely secure, and you share data at your own risk.

12. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Access – Request a copy of the personal data we hold about you.‍
Rectification – Correct inaccurate or incomplete data.‍
Erasure – Request deletion of your data (“right to be forgotten”).‍
Restriction – Ask us to limit how we process your data.‍
Data Portability – Request your data in a structured, machine-readable format.‍
Objection – Object to processing based on legitimate interests or direct marketing.‍
Withdraw Consent – If processing is based on consent, you can withdraw it at any time.

To exercise these rights, please email info@bcidigital.com. We will respond within one month as required by law. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/

13. International Data Transfers

Where we use service providers outside the UK (such as Mailchimp or analytics providers), we ensure your data is protected through:

Standard Contractual Clauses (SCCs) approved by the ICO, or
Other lawful transfer mechanisms under the UK GDPR.

14. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy from time to time.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

BCi Digital
Unit 4, The Mill, Weevil Lane
Gosport
Hampshire
PO12 1AX
United Kingdom.

info@bcidigital.co.uk
https://www.bcidigital.com